Case Study: Mayo Clinic

Designing a bespoke immersive VR platform to improve patient engagement, emotional response, and experience.

Partnering with one of the world’s most trusted healthcare institutions.

The Challenge

Mayo Clinic sought to address a problem that traditional healthcare tools struggled to solve:

  • Patients experiencing anxiety and emotional distress

  • Limited engagement with standard educational materials

  • The need for culturally sensitive, human-centered care experiences

  • A desire to explore immersive technology without sacrificing safety, trust, or usability

The challenge was not simply technical — it was human.

Building immersive virtual reality platform for patient engagement
Patient using immersive VR platform for emotional engagement

Why Mayo Clinic Needed a Specialized Partner

While Mayo Clinic has world-class medical expertise, building a fully immersive VR experience required capabilities outside their internal scope:

  • Designing and engineering a custom VR platform

  • Creating cinematic 3D environments suitable for patients

  • Building realistic, emotionally grounded characters

  • Animating characters to real human voice performances

  • Streaming immersive content reliably to VR headsets

This required a team that understood storytelling, performance, real-time 3D, and deployment — as one system.

The Immersive Solution.

The Immersive Solution.

We partnered with Mayo Clinic to design and build a bespoke immersive VR platform tailored specifically for patient use.

The solution included:

  • A custom-built VR platform

  • Fully realized 3D environments

  • Original characters animated to real human performances

  • Emotionally grounded storytelling designed for patient comfort

  • A scalable system capable of supporting future content and updates

Every design decision prioritized emotional safety, engagement, and ease of use.

Designed for Real Patients

The immersive experience was designed to:

  • Gently guide patients through emotionally supportive scenarios

  • Reduce anxiety through presence and engagement

  • Feel intuitive, calming, and human — not technical or overwhelming

Full commercial on the use of our virtual experience for health care.

Outcomes & Impact

Mayo Clinic’s primary focus was not novelty — it was impact.

Key areas of success included:

  • Strong emotional response from patients

  • Increased engagement with the experience

  • Positive patient feedback and testimonials

  • Demonstrated feasibility of immersive care delivery

The platform demonstrated that immersive systems can be used responsibly and effectively in real-world healthcare environments.

Building immersive virtual reality platform for patient engagement

Why This Approach Worked

This project succeeded because:

  • The experience was designed by filmmakers, not just engineers

  • Technology served the story — never the other way around

  • Emotional realism was prioritized over technical flash

  • The platform was built for real-world deployment, not demos

This combination is rare — and difficult to replicate.

Behind the Scenes

This project included:

  • Voice recording sessions

  • Character animation and performance direction

  • Environment design and optimization

  • Platform testing and deployment

  • Close collaboration with Mayo Clinic stakeholders

BTS of turning real cancer survivors into avatars to interact with patients.